Refund Policy

Refund Policy

Last updated on 23-04-2024 23:50:40

Thank you for shopping at AutoWater Store. We strive to provide the best products and service to our customers. If, for any reason, you are not completely satisfied with your purchase, we're here to help with our straightforward return policy.

5-Day Return Policy

You have 5 days from the date of receiving your item to request a return.

Eligibility Criteria

To be eligible for a return, your item must meet the following conditions:

It must be in the same condition as when you received it.

Unworn or unused.

In its original packaging.

With tags attached.

Include the receipt or proof of purchase.

Initiating a Return

To start a return, please contact us at support@autowater.store or at +91-8317011513 Ensure that you include necessary details such as your order number and the reason for the return.

Return Process

If your return is accepted, we will pickup the product from you. If in anycase we are not able to pickup the product we will share the delivery instructions so that you can send the product to us.

Damages and Issues

Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately within 24hrs of recieving the product at support@autowater.store .We will evaluate the issue and make it right.

Replacement

For a faster Repacement process, we will send you the new product and pick-up the old one.

Refunds

We will notify you once we've received and inspected your return. If the refund is approved, The total amount you paid will be processed within 7 working days to your original payment method. Keep in mind that your bank or credit card company may take additional time to process and post the refund.

Contact Us

If more than 15 business days have passed since we approved your return, or if you have any further questions, please contact us at support@autowater.store or at +91-8317011513, +91-9511142512

Thank you for choosing Autowater Store.